About our Fees

Heal and Thrive operates as a small, private clinic, and all services incur an out-of-pocket fee. You’ll find a detailed schedule of fees to the right (click each appointment type).

Depending on your circumstances, you may be eligible for partial reimbursement through the following funding schemes:

  • Medicare - If you have a current Chronic Disease Management (CDM) Plan from your GP

  • Private health insurance extras cover (check with your insurer for eligibility and rebate amount)

  • NDIS (Self and Plan Managed)

  • Approved WorkSafe Victoria claims

You will find detailed information about various funding schemes further down this page.

If you’re unsure about your eligibility or funding pathway, feel free to get in touch for support.

 

Session Fees

Click on the drop down menus to find out more about our services and fees.

    • Duration: 75 min (Video Telehealth)

    • Who is this for: All new clients

    • Fee: $270

    What is included:

    • 75-minute comprehensive health history and symptom assessment

    • Overview of assessment findings and proposed treatment pathway

    Additional Post-Assessment inclusions:

    • Electronic copies of all clinical meterial discussed in session

    • Personalised treatment planning

    • Communication with health care team (as needed)

    • Medicolegal documents

    • Duration: 50 minutes (Video Telehealth)

    • Who is this for: Existing clients requiring an in-depth recovery coaching session

    • Fee: $215

    • Duration: 25 minutes (Video Telehealth)

    • Who is this for: Existing clients requiring a quick check-in or recovery coaching session

    • Fee: $130

  • Fees apply for reports, letters, and administrative tasks requested outside of scheduled appointments.

    Where a detailed or lengthy report is required (e.g. for NDIS reviews), we will first clarify your needs and provide an estimate of the time involved.

    Please note: Letters to GPs for Chronic Disease Management (CDM) plans are included as part of your initial assessment at no extra charge.

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Rob Nash, chronic pain and fatigue specialist Melbourne sitting in consultation room with female patient

Rebates and Funding Schemes

Click on the drop down menus to find out more about rebates and funding schemes

    • Rebate amount: $61.80 per session, for up to five sessions

    • Eligibility: Requires a Chronic Disease Management Plan (CDM) from your GP

    • Medicare Item Number: 10953 (Exercise Physiology)

    Medicare rebates may be available for clients with a valid Chronic Disease Management Plan (CDM) from their GP. 

    At Heal and Thrive, we are unable to offer bulk billing, as the current rebate does not adequately reflect the time, planning, and support involved in your care. 

    Payment in full is required within 7 days from the date of the invoice or prior to your next appointment.

    If you are eligible, you can then claim a Medicare rebate, which will partially reimburse the cost of your session and reduce your out-of-pocket expense. Up to five Exercise Physiology sessions can be claimed per calendar year.

    If you’ve reached your Medicare Safety Net threshold (original or extended), your rebate may be higher — in some cases, covering up to 80% of the fee. 

    Please note: You cannot claim both a Medicare rebate and private health insurance for the same service.

    Further information about CDM eligibility and rebate amounts by visiting the Medicare website.

    • Rebate amount: Varies depending on your insurer and level of extras cover.

    • Item Numbers:

      • 102 - Initial Exercise Physiology

      • 202 - Subsequent Exercise Physiology

    Payment in full is required within 7 days from the date of the invoice or prior to your next appointment.

    Your rebate may be claimed by uploading your receipt to your health insurer’s website.

    • Eligibility: Self or Plan managed plans only

    • NDIS Billing Code: 15_200_0126_1_3_TH (Exercise Physiology - Improved Daily Living or Improved Health & Well-being)

    Treatment service charges adhere to the fee schedule outlined in the latest NDIS pricing guidelines (effective 1 July 2026).

    Below is a breakdown of session fees based on a charge rate of $2.699 per minute of service.

    • Initial Assessment (75 min): $202.425 + $67.575 Non-Face-To-Face Clinical Admin Fee

    • Subsequent Consultant (50 min): $134.95 + $80.05 Non-Face-To-Face Clinical Admin Fee

    • Non-Face-To-Face Clinical Admin including non-face to face tasks such as clinical notes, reports and communication is charged at $2.699 per minute

    Signed service agreements are required for all NDIS participants.

    Payment in full is required within 7 days from the date of the invoice or prior to your next appointment.

    Further information regarding NDIS Pricing can be found on the NDIS Website

    • Rebate amounts:

      • $101.80 per session - Initial Consultation (Item No: EX021T)

      • $65.31 per session - Standard and Brief Consultations (Item No: EX022T)

    • Referral requirements: A medical practitioner must provide a referral for exercise physiology services prior to commencement of treatment.

    If you have injured yourself at work, you may be eligible for compensation for Exercise Physiology treatment under WorkSafe Victoria.

    Payment in full is required within 7 days from the date of the invoice or prior to your next appointment.

    WorkSafe Victoria will partially reimburse the cost of your session and reduce your out-of-pocket expense.

  • At present, I’m not able to offer concession rates, though this is something I hope to introduce in the future. In the meantime, my fees are intentionally set lower than most providers in this area of practice, and I have chosen not to increase my rates in 2026, despite rising costs of practicing, by keeping my overheads as low as possible.

Late Cancellation and

Non-Attendance Fees

I kindly ask that you provide as much notice as possible if you need to cancel or reschedule your appointment. You are welcome to do this via any means of communication that suits you (text, email or phone call). This helps me offer the appointment time to someone else who may be waiting for care.

If less than 48 hours’ notice is given, or if you do not attend without prior notice, a cancellation fee will apply.

This is not intended as a penalty, it is about keeping my small practice sustainable and accessible to as many people who need support as possible.

For full details, please see the cancellation and non-attendance policy.